If the worst happens and you get ripped off by an online casino what do you do? First of all, contact the online casino operator themselves. It may have been an honest mistake or a flaw in their system and they might be only too grateful to hear from you so they can fix the problem so it doesn’t happen again. If this is the case then they should reimburse you any money lost and they might even give you a bonus as a gesture of good will.
If they don’t and they truly are a rogue casino out to rip off their customers then there are several watchdog organisation set up to help people who have had a bad experience with online gambling. It is in the interests of the online gambling industry in general to look after all their customers and potential customers. A little bad publicity can go along way in the gambling industry.
Online Players Association
The Online Players Association (OPA) is a watchdog group that also endorses online casinos, online gaming and online gambling sites. They ensure that sites they endorse are reputable and honest. They also mediate disputes between customers and the sites they endorse so that online gamblers can play in safety. The Online Players Association was formed in 2000 and has so far recouped over $100,000 in winnings and deposits from online casinos and other online gambling sites.
Interactive Gaming Council
The Interactive Gaming Council was formed in 1999 and is an industry organisation comprised of online gambling sites, online gambling portals, online casinos and any other business involved with internet gambling. One of their primary purposes is to set standards that members must adhere to. Their Seal of Approval system assures that members uphold the IGC’s etchical standards and also helps players resolve disputes by acting as a mediator between them and the online gambling company.